Practical information

Patient Relations Center

Maastricht UMC+ is committed to providing you and your loved ones a respectful and positive experience. All of us are here to listen and help address any concerns that you may have. Our goal is to ensure you and your family are provided with safe, high quality and compassionate care and service.

If we are not meeting your expectations, please discuss your concerns with the team or a manager where you are receiving your care. If your concerns remain unresolved or you need additional information or help, please contact the Patient Relations Center (Bureau Patiëntenvoorlichting) and we will step in to help. The Patient Relations Center is located in the main hall on the first floor of the hospital.

You can visit the Patient Relations Center or reach us by phone, Monday – Friday 8:30 a.m. – 5 p.m. T: 043-387 45 67. You can also write to us: patientenvoorlichting@mumc.nl

For answers to your billing and insurance questions, please review our comprehensive payment information.

More information on Dutch Healthcare and patients' rights

You can find more information on Dutch healthcare and patients' rights on the (English language) website of the Dutch Government